Accept that you still have much to learn: You will have worked hard for your promotion and have ample expertise in your chosen field, but you may find that you lack self-confidence in your ability to lead. Be prepared to learn from others – including your new team.
Communicate clearly: Always keep your team fully informed of project goals, priorities, and those all-important deadlines. Effective communication will be essential in both establishing your credibility and gaining the support of your team, so be sure to provide clear direction and always welcome questions and feedback from others.
Encourage feedback: Sometimes employees are unwilling to speak up about certain issues unless they are prompted. Canvass for opinions on issues such as support, training, and resources while maintaining an open door policy so that your team knows that you are willing to listen to their concerns and ideas as well as help provide solutions to any problems.
Offer recognition: By publicly recognizing the efforts and achievements of your team, you not only build up their confidence, but also encourage future contributions and effort. Praise does not always have to be formal – praising employees can be part of your day-to-day communication with your team.
Be decisive: A quality leader needs to make decisions and stick to them. People do not feel comfortable with someone who changes his or her mind. You only have to look at public opinion on government U-turns to see how easily confidence in a leader can be weakened or lost altogether.